Yenchuan

Catalog Management‍

B2B users desire the ability to organize catalogs, products, and pricing options according to their specific requirements. Assigning user catalogs to particular customer groups is one way to personalize the B2B shopping experience. From variable product options to tiered pricing, you should be able to create a variety of tailored catalog and agreement combinations for each B2B client.

Quick Ordering

‍B2B customers often know precisely what they want. By using forms, users can directly upload item numbers or SKUs, quickly adding products to their cart without the need for browsing and searching.

Inventory Management

‍By integrating with ERP, align the corporate inventory system to keep users fully informed about product availability. Failure to update inventory in real time can lead to out-of-stock situations after placing orders, potentially resulting in complaints.

— Real-time ERP inventory updates.

— Out-of-stock and restocking notifications.

— Reminders for product reordering or periodic orders.

Staggered Delivery

‍If a user chooses to order in bulk due to a pricing advantage but lacks the storage space to accommodate such a large volume, you can offer the option for staggered deliveries. Allow users to split orders, select different delivery dates, and opt for various delivery location choices.

Payments

‍Integrations are needed for Line, Telegram, Whatsapp, bank transfer payments, and even credit point systems, as well as deferred payment services.

Online Customer Service

‍Integrate online communication tools to address their immediate queries. Implement online customer support (automated/manual) to function as sales representatives, for tasks such as placing orders on behalf of users, ordering samples, or checking inventory.